{"id":10391,"date":"2024-09-28T09:21:36","date_gmt":"2024-09-28T09:21:36","guid":{"rendered":"https:\/\/selesta.com.tr\/?page_id=10391"},"modified":"2024-10-07T14:31:53","modified_gmt":"2024-10-07T11:31:53","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"\n<p><strong>SELESTA KOZMET\u0130K &#8211; DELIVERY, CANCELLATION, AND RETURN POLICY<\/strong><\/p>\n\n\n\n<p><strong>1. Right of Withdrawal<\/strong><\/p>\n\n\n\n<p>The consumer has the right to withdraw from the purchase without giving any reason and without any penalty within 14 days from the delivery date of the product. In the event of withdrawal, the return shipping fee will be borne by the customer. Withdrawal notifications must be made in writing to the contact information provided below:<\/p>\n\n\n\n<p><strong>Company Contact Information<\/strong>:<\/p>\n\n\n\n<p>\u2022 Address: www.selesta.com.tr<\/p>\n\n\n\n<p>\u2022 Email: eticaret@selesta.com.tr<\/p>\n\n\n\n<p>\u2022 Phone: 0850 203 68 28<\/p>\n\n\n\n<p><strong>2. Return Conditions<\/strong><\/p>\n\n\n\n<p>The product must be unused, its packaging must not be damaged, and it must be returned with the original invoice. Otherwise, the return will not be accepted. The price of the returned product will be refunded within 10 business days after it has reached us, using the original payment method.<\/p>\n\n\n\n<p><strong>3. Non-Returnable Products<\/strong><\/p>\n\n\n\n<p>\u2022 Opened cosmetic products due to hygiene reasons.<\/p>\n\n\n\n<p>\u2022 Products prepared specifically for the customer.<\/p>\n\n\n\n<p><strong>4. Delivery Conditions<\/strong><\/p>\n\n\n\n<p>Orders are shipped within 5 business days after the payment confirmation is received. The delivery period may vary depending on the delivery address.<\/p>\n\n\n\n<p><strong>5. Shipping Fees<\/strong><\/p>\n\n\n\n<p>Shipping fees vary depending on the shipping company\u2019s pricing policies. In some cases, Selesta Kozmetik may offer free shipping based on cart totals or during promotional periods.<\/p>\n\n\n\n<p><strong>6. Damaged Products<\/strong><\/p>\n\n\n\n<p>If the product is damaged upon delivery, a damage report must be filed with the shipping company, and the product must be returned to us. Otherwise, Selesta Kozmetik is not responsible for any damage.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SELESTA KOZMET\u0130K &#8211; DELIVERY, CANCELLATION, AND RETURN POLICY 1. Right of Withdrawal The consumer has the right to withdraw from the purchase without giving any reason and without any penalty within 14 days from the delivery date of the product. In the event of withdrawal, the return shipping fee will be borne by the customer. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10391","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation and Refund Policy - Selesta Cosmetics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation and Refund Policy - Selesta Cosmetics\" \/>\n<meta property=\"og:description\" content=\"SELESTA KOZMET\u0130K &#8211; DELIVERY, CANCELLATION, AND RETURN POLICY 1. Right of Withdrawal The consumer has the right to withdraw from the purchase without giving any reason and without any penalty within 14 days from the delivery date of the product. In the event of withdrawal, the return shipping fee will be borne by the customer. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\" \/>\n<meta property=\"og:site_name\" content=\"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-07T11:31:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"ItemPage\"],\"@id\":\"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/\",\"url\":\"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/\",\"name\":\"Cancellation and Refund Policy - Selesta Cosmetics\",\"isPartOf\":{\"@id\":\"https:\/\/www.selesta.com.tr\/en\/#website\"},\"datePublished\":\"2024-09-28T09:21:36+00:00\",\"dateModified\":\"2024-10-07T11:31:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"https:\/\/www.selesta.com.tr\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cancellation and Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.selesta.com.tr\/en\/#website\",\"url\":\"https:\/\/www.selesta.com.tr\/en\/\",\"name\":\"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.selesta.com.tr\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.selesta.com.tr\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.selesta.com.tr\/en\/#organization\",\"name\":\"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu\",\"url\":\"https:\/\/www.selesta.com.tr\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.selesta.com.tr\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.selesta.com.tr\/wp-content\/uploads\/2024\/09\/Adsiz-tasarim-29.png\",\"contentUrl\":\"https:\/\/www.selesta.com.tr\/wp-content\/uploads\/2024\/09\/Adsiz-tasarim-29.png\",\"width\":300,\"height\":200,\"caption\":\"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu\"},\"image\":{\"@id\":\"https:\/\/www.selesta.com.tr\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cancellation and Refund Policy - Selesta Cosmetics","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy","og_locale":"en_US","og_type":"article","og_title":"Cancellation and Refund Policy - Selesta Cosmetics","og_description":"SELESTA KOZMET\u0130K &#8211; DELIVERY, CANCELLATION, AND RETURN POLICY 1. Right of Withdrawal The consumer has the right to withdraw from the purchase without giving any reason and without any penalty within 14 days from the delivery date of the product. In the event of withdrawal, the return shipping fee will be borne by the customer. [&hellip;]","og_url":"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy","og_site_name":"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu","article_modified_time":"2024-10-07T11:31:53+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","ItemPage"],"@id":"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/","url":"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/","name":"Cancellation and Refund Policy - Selesta Cosmetics","isPartOf":{"@id":"https:\/\/www.selesta.com.tr\/en\/#website"},"datePublished":"2024-09-28T09:21:36+00:00","dateModified":"2024-10-07T11:31:53+00:00","breadcrumb":{"@id":"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.selesta.com.tr\/en\/cancellation-and-refund-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Anasayfa","item":"https:\/\/www.selesta.com.tr\/en\/"},{"@type":"ListItem","position":2,"name":"Cancellation and Refund Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.selesta.com.tr\/en\/#website","url":"https:\/\/www.selesta.com.tr\/en\/","name":"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu","description":"","publisher":{"@id":"https:\/\/www.selesta.com.tr\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.selesta.com.tr\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.selesta.com.tr\/en\/#organization","name":"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu","url":"https:\/\/www.selesta.com.tr\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.selesta.com.tr\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.selesta.com.tr\/wp-content\/uploads\/2024\/09\/Adsiz-tasarim-29.png","contentUrl":"https:\/\/www.selesta.com.tr\/wp-content\/uploads\/2024\/09\/Adsiz-tasarim-29.png","width":300,"height":200,"caption":"Selesta: G\u00fczelli\u011fin Do\u011fal Yolculu\u011fu"},"image":{"@id":"https:\/\/www.selesta.com.tr\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.selesta.com.tr\/en\/wp-json\/wp\/v2\/pages\/10391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.selesta.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.selesta.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.selesta.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.selesta.com.tr\/en\/wp-json\/wp\/v2\/comments?post=10391"}],"version-history":[{"count":0,"href":"https:\/\/www.selesta.com.tr\/en\/wp-json\/wp\/v2\/pages\/10391\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.selesta.com.tr\/en\/wp-json\/wp\/v2\/media?parent=10391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}